TERMS OF USE / TERMS OF SERVICE
NEW IDEAS UNLIMITED LLC

Effective Date: January 1, 2026
Contact: [email protected]

These Terms of Use (“Terms”) are a legal agreement between you and New Ideas Unlimited LLC (“New Ideas Unlimited,” “we,” “us,” or “our”). By accessing our website, purchasing services, creating an account, or using any of our products, software, tools, or services (collectively, the “Services”), you agree to these Terms.

If you do not agree, do not use the Services.

1) WHO THESE TERMS APPLY TO

These Terms apply to all visitors, users, customers, clients, and anyone who accesses or uses the Services (“you” or “your”).

You represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business.

2) WHAT WE PROVIDE

We provide marketing, automation, CRM-related services, software access, design/build services (including funnels), workflows, AI agents, lead magnets, and related deliverables that may be delivered inside systems and platforms we operate and administer.

3) ACCOUNTS, ACCESS, AND ACCEPTABLE USE

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree not to:

• Abuse, disrupt, overload, damage, or interfere with the Services
• Attempt unauthorized access to any account, data, system, or network
• Probe, scan, or test the vulnerability of the Services
• Bypass security measures or access controls
• Introduce malware, scraping tools, bots, or automation designed to extract data or impact performance
• Use the Services for unlawful activity, fraud, or harassment
• Use the Services to send illegal spam or content that violates applicable laws or third-party rights

4) CONSEQUENCES FOR ABUSE, HACKING, OR ATTACKS

If we believe (in our sole discretion) that you abused the Services or attempted to hack, exploit, reverse engineer, scrape, or compromise any part of the Services, we may immediately and without notice:

• Suspend or terminate your access and any related accounts
• Block your IP and related identifiers
• Preserve and provide logs and records to law enforcement or relevant authorities
• Pursue civil remedies, including injunctive relief, damages, and recovery of attorneys’ fees and costs (to the extent permitted by law)

You agree that unauthorized access attempts and harmful activity cause irreparable harm and that we may seek immediate injunctive relief in court without posting a bond, in addition to any other remedies.

5) FEES, BILLING, AND PAYMENTS

You agree to pay all fees associated with your purchases and subscriptions as presented at checkout, on your invoice, or in your proposal/statement of work.

Payments may be processed by third-party payment processors. You authorize us and our payment processor to charge your selected payment method for recurring subscriptions, one-time purchases, add-ons, taxes, and any applicable fees.

6) NO REFUNDS; SERVICES ARE “DELIVERED” WHEN PRESENT IN THE SYSTEM

ALL SALES ARE FINAL. NO REFUNDS WILL BE PROVIDED FOR ANY REASON, except where required by applicable law.

For clarity:

• Services are considered delivered once they exist in the system (including builds, configurations, designs, workflows, AI agents, lead magnets, snapshots, or any other deliverables created or deployed in the system).
• If you purchase a service and then fail to provide required content, information, approvals, access, or timely communication, you are still responsible for payment. If we started work and paused waiting on you, no refunds will be issued. You are paying for our time, advice, experience, and transfer of knowledge, whether or not you follow through.
• DIY services and SaaS access are your responsibility. If you pay for access and choose not to use it, that is your choice and does not create any refund obligation.
• Customer support, dispute review, or communications with us do not create any right to a refund and do not override this no-refund policy.

7) DISPUTES, CHARGEBACKS, AND PAYMENT REVERSALS

You understand and agree that all sales are final and no refunds will be provided for any reason, except where required by applicable law.

If you believe there is a billing error or you have an issue with the Services, you agree to contact us at [email protected] before initiating any payment dispute, chargeback, or payment reversal. This requirement is to allow us to confirm the status of delivery, correct any legitimate billing mistakes, and address access or technical issues, not to provide refunds.

Chargebacks and payment reversals are not an alternative to our no-refund policy. If you initiate a chargeback or payment dispute for charges that are valid under these Terms, we may, in our sole discretion:

• Immediately suspend or terminate your access to the Services and any related accounts
• Treat the chargeback as a material breach of these Terms
• Submit documentation showing service delivery and system access/activity
• Seek reimbursement from you for any chargeback fees, dispute fees, administrative costs, and related expenses we incur (to the extent permitted by law)
• Require full repayment of any reversed amounts before restoring access

8) NON-PAYMENT; SUSPENSION; REINSTATEMENT TERMS

If you stop paying for Services, your access may be suspended or terminated immediately.

If your account is suspended for non-payment:

• You will not have access to your account, assets, automations, funnels, workflows, data views, reporting, or system tools.
• To regain access, you must either (a) pay for an additional month of service, or (b) pay a one-time reinstatement fee of $1,000, in addition to any past-due balances.

We may delete or remove data after suspension or termination. We do not guarantee data retention.

9) LEAD DATA; EXPORTS; ACCESS RESTRICTIONS

Leads generated on the platform (including contact details, pipeline records, form submissions, and related metadata) are accessible within the system while your account is active and paid.

Export is not included.

If you request an export of lead data or platform data, you agree:

• Exports are available only by request
• The export fee is $1,000 per export request
• We may limit export scope/format to what is reasonably available and safe to provide
• We may require verification of account authority before releasing any exported data

10) OWNERSHIP: DESIGNS, FUNNELS, WORKFLOWS, AI AGENTS, LEAD MAGNETS

A) Our Intellectual Property

Except for Client Materials (defined below), all work product, designs, funnels, templates, page structures, copy arrangements, workflows, automations, AI agents, lead magnets, campaigns, system architecture, processes, and implementations created by New Ideas Unlimited are our intellectual property (“Company IP”).

You receive a limited, revocable, non-transferable license to use Company IP only within the system and only while you remain active and paid, unless you separately purchase rights under Section 10(C) or we agree otherwise in writing.

B) Client Materials (What You Keep)

You retain ownership of materials you owned before working with us and provide to us, including:

• Your pre-existing trademarks, service marks, patented processes, and copyrighted materials
• Your logo, unless we created it (if we created it, it is Company IP unless otherwise agreed in writing)

C) Optional Purchase of Certain Assets

Workflows, AI agents, and lead magnets created by New Ideas Unlimited may be available for purchase by you at our discretion. If offered:

• Price is based on the estimated hours required to build each asset at $250 per hour
• Delivery is provided in a “snapshot” or comparable transfer format intended for import into your own account, and you are responsible for importing it on your own
• New Ideas Unlimited retains the right to reuse, modify, and deploy the same or similar assets for other clients and for any internal purpose

11) PHONE NUMBERS AND EMAILS CREATED OR RENTED THROUGH THE SYSTEM

A) Phone Numbers

Any phone numbers created, provided, or rented through the system are the property of New Ideas Unlimited, unless we explicitly agree otherwise in writing.

If you request to port a phone number to another provider:

• A port request fee of $1,000 applies per phone number
• Approval is not guaranteed
• You are responsible for any carrier requirements and downstream provider setup

B) Email Addresses

Any email addresses created through the system are treated as system assets administered by New Ideas Unlimited. If you own the domain, you may recreate email addresses independently outside our system at your own cost and responsibility.

12) DOMAINS PURCHASED THROUGH THE SYSTEM

If a domain is purchased within the system or through our procurement:

• The domain is administered by New Ideas Unlimited unless explicitly transferred
• You may request to buy the domain for the current market value estimate as shown by GoDaddy domain auctions (or comparable marketplace valuation at our discretion), plus any administrative transfer costs
• Transfers are not guaranteed and may be subject to waiting periods, registrar rules, and verification steps

13) CLIENT-INITIATED CHANGES; DNS, INTEGRATIONS, AND CONFIGURATION MODIFICATIONS

A) Client/Third-Party Changes Are Your Responsibility

Many Services depend on external settings and third-party systems that are outside our control, including but not limited to: domain registrar settings, nameservers, DNS records (A, AAAA, CNAME, TXT, MX, SRV), redirects, SSL/TLS, CDN/WAF settings, email authentication (SPF/DKIM/DMARC), tracking tags/pixels, API keys, webhooks, integrations, and permissions/access controls.

If you, your staff, your contractors, or any third party modify, remove, reset, replace, or misconfigure any settings that impact functionality, deliverability, tracking, routing, forms, automations, integrations, or other deliverables we built, we are not responsible for the resulting issues, downtime, broken connections, data loss, or performance problems, to the maximum extent permitted by law.

B) No Free Fixes for Client-Caused Breakage

Troubleshooting, diagnosing, restoring, rebuilding, or “putting it back the way it was” after Client-initiated changes or third-party changes is not included in any prior scope, subscription, project, or “support,” unless explicitly stated in writing. If you want us to fix problems caused by changes you (or your people) made, you agree that it is billable work.

C) Remediation Fees; Minimums; Prepayment

If we agree to assist with remediation for issues caused by Client/third-party changes, you agree that remediation is billed at $250 per hour with a one (1) hour minimum. We may require prepayment or a deposit before we begin work, and we are not obligated to provide emergency or same-day turnaround.

D) Access Sharing and Third-Party Admins

If you grant access to your systems (or any system we manage for you) to third parties, you assume all risk of their actions. We do not supervise third parties and do not guarantee compatibility with third-party changes, plugins, apps, scripts, “optimizations,” or administrative edits.

E) No Guarantee of Recovery

Some changes (including DNS propagation effects, deleted assets, removed records, overwritten configurations, revoked credentials, or third-party outages) may be irreversible or may require rebuilding from scratch. You agree that we do not guarantee recovery, restoration, or results when the root cause is Client/third-party changes.

14) THIRD-PARTY LINKS, AFFILIATES, AND EXTERNAL SERVICES

Our site may contain links to third-party websites, tools, services, or affiliate offers. Those third parties are not under our control.

If you have an issue with a third-party link, product, offer, or service, you agree to take it up with them. We make no warranties and assume no liability for third-party content, services, or transactions.

15) DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee results, revenue, lead volume, conversion rates, ad performance, deliverability, or business outcomes.

16) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEW IDEAS UNLIMITED WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO NEW IDEAS UNLIMITED IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

17) INDEMNIFICATION

You agree to defend, indemnify, and hold harmless New Ideas Unlimited from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from:

• Your use or misuse of the Services
• Your content, campaigns, messaging, or communications
• Allegations that your materials or business violated laws or third-party rights
• Your violation of these Terms

18) ARBITRATION AND VENUE (TEMPE, ARIZONA)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

A) Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by binding arbitration in Tempe, Arizona, administered by a third-party arbitration provider.

B) Fees

You agree that you will pay all arbitration fees, filing fees, administrative fees, and arbitrator compensation, to the maximum extent permitted by law and allowed by the arbitration provider’s rules. If applicable law requires us to pay any portion of such fees, we will do so only to the minimum extent required.

C) No Class Actions

You and New Ideas Unlimited agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.

D) Injunctive Relief Exception

Notwithstanding arbitration, we may seek injunctive relief or other equitable remedies in court to protect our intellectual property, confidential information, or system security (including hacking, abuse, or unauthorized access).

19) GOVERNING LAW

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration provision.

20) CHANGES TO THESE TERMS

We may update these Terms at any time. Updates take effect when posted. Continued use of the Services after changes means you accept the updated Terms.

21) CONTACT

Questions about these Terms:
[email protected]